Help & Support

We're here to help you anytime

Getting Started

Learn how to start using LastSeen, including installation, registration, and basic setup.

  • How to download and install LastSeen
  • Create a parent account
  • Add a child's device
  • Basic features overview

Account Management

Manage your account settings, subscriptions, and payment information.

  • Update account information
  • Manage subscription plans
  • Payments & refunds
  • Delete account

Troubleshooting

Having issues? Check out solutions to common problems.

  • App won't connect
  • Notifications not working
  • Data sync issues
  • Device compatibility

Privacy & Security

Learn how we protect your and your child's data security.

  • Data collection policy
  • Privacy protection measures
  • GDPR compliance
  • COPPA compliance

Need More Help?

If you couldn't find an answer, please contact our support team.

Email Support

Email us at support@dooptech.com and we'll respond within 24 hours.

Send Email